
Can you make Podcast Show Notes in multiple languages?
🌐Yes but you will need to pay for transcribing into English first, we offer multilingual transcribing for an additional cost of $0.30 a minute.
The available languages are:
English, Hawaiian, French, Welsh, Irish, Spanish, Dutch, Hebrew, Yiddish, Italian, German, Indonesian, Vietnamese, Filipino, Japanese, Korean, Portuguese, Romanian, Russian, and Swedish.
If the language is not listed the service is handled only by our private ChatGPT AI transcribers, allowing us to transcribe and translate your podcast into various languages to reach a broader audience.
Please note that we are a USA based company and our native language is English. We only converse in English over the phone.

What are the payment options?
💳 We gladly accept payments through credit cards within our secure payment center. Additionally, we except certain 
cryptocurrencies and as well as allow the purchase of crypto, we also belong to some Barter Groups (ITEX, IRTA, IMS, and IBE. Speak to an editor about Barter, we've taken cars, boats and even bullets). In all cases your convenience and security are our top priorities.
And yes we offer great stackable discounts - an Additional 10% Off for: Veterans, RVers, Retirees, Churches, Missionaries, Charities, Police, Fire and Rescue workers.

Can I request a refund?
💲Absolutely, you have the flexibility to request a refund within 30 days of your purchase unless you have already oked the proof, then we do not do a refund.
Your satisfaction is our priority and you will always be ack to approve the transcription from within your portal!

Where do I receive my Show Notes files and in what file formats?
🖊️You will get your files in your private portal, the files have to be approved before they can can be downloaded.
The files will be in PDF or Word format. The choice is yours. You let us know when you upload your transscript material to be turned into Show Notes.

How do I send you files?
💻 Upon becoming a user, you'll gain access to a personalized and user-friendly client portal.
Within this portal, you'll discover a specific field designed for seamless uploads of your media files, including images, videos, and all your personal files that your editor will need to access.
The portal also serves as a convenient platform for receiving the finalized edits.

Will there be audio timestamps?
🕒 We normallly add time stamps very 2 minutes or when the speaker changes in the audio file.

Do you provide Clean or Full Verbatim Show Notes?
🎙️We use Clean text.
while both transcriptions and show notes are valuable for different reasons, they are not the same.
Transcriptions provide a detailed, word-for-word account, whereas show notes offer a summarized, easy-to-digest overview with key points and additional resources.

What are the file formats do you accept?
📄We accept non pass word protected PDF and Word docs.
These files can be uploaded via the private client portal after signup.

Do I need to convert my audio file into a transcript?
📁 Yes, it needs to be in English.
In the Portal you can upload your files and a txt message with your needs.
If you need us to convert the audio into a transscript advise your editor upon upload and you will get a special price code to pay for the transcription.
Want to lean how to convert a audio file?
How to convert your audio WAV (audio) file into a MP3

How do you keep my audio, material, info and files secure?
🗡️️Your files are top-secret, hidden in your private client portal, a 🏦vault guarded by dragons and ninjas.
🐉 All of our employees? They've all signed NDAs so tight, even their mothers couldn't get a peep. Confidentiality is our middle name—well, not really, but you get the idea.

Are AI Show Notes better than Human written Show Notes?
Not better but certainly faster, but at a price, the price of accuracy. AI is at best 85% accurate and should only be your go-to if you need your Show Notes done in a flash and don't mind donning your proofreading cap afterward.
⚡️📝 But if you're after precision and don't mind waiting a tad longer for your text to be ready, our human writers are the 🧙wizards you want on the job. They’ll conjure up SEO friendly Show Notes with that extra touch of accuracy and magic. ✨

Who will write my Show Notes?
📝 An editor will be assigned, and you’ll see who it is in your client portal.
Once signed up you will have the change to discuss your needs with them. They’ll oversee the the process and proofread the output, ensuring an 99% accuracy.
rate.