TERMS OF USE POLICY

This Agreement (“Agreement”) outlines the terms under which Podcast Editing Oasis (PEO), owned and operated by 452 Impact, Inc., provides podcast production services and other related miscellaneous  business/media services. By subscribing to our services, you agree to the following terms:

1. Onboarding

Upon subscription, you’ll receive an onboarding form to provide necessary information, reusable assets, and goals.

2. Production Process

PEO’s team will edit your files according to your selected service package. Services may include segment integration, noise reduction, voice leveling, and video editing for applicable packages. Natural conversation flow will be prioritized, but not all filler words or mistakes may be removed.

3. Content Repurposing

If subscribed, our team will create show notes, timestamps, quotes, and related social media assets tailored to your preferences.

4. Quality Control

All deliverables undergo a thorough review to ensure they meet industry standards.

5. Turnaround Times

Standard turnaround times are 2–4 business days for audio editing and show notes, and 3–4 business days for video and repurposed content. Files must be submitted on time to ensure timely delivery. Business hours are Monday–Friday, 9 AM–5 PM CST, excluding U.S. federal holidays.

6. Revisions

Customers can request one free revision within 8 hours of receiving completed files. Additional revisions will incur an hourly charge.

7. Work Measurement

Subscriptions are based on “raw minutes” (unedited content length). Overages beyond the subscribed limit will be charged, and unused minutes do not roll over.

8. Service Non-Transferability

Services such as audio and video editing cannot be exchanged or transferred between episodes.

9. Additional Services

One-time services for specific episodes are available upon request and will be invoiced separately.

10. Communication

Provide complete and accurate content and materials to avoid delays and ensure personalized, high-quality output.

11. Cancellation Policy

To cancel, notify PEO via email at least one business day before the next billing cycle. No refunds will be provided for unused services. Customers are responsible for downloading files and redirecting RSS feeds within 30 days of cancellation.

Refund Policy Section

12. Refund Policy/Podcast Editing Oasis Money-Back Guarantee

At Podcast Editing Oasis, your satisfaction is our priority. We’re thrilled to be part of your podcasting journey and are confident you’ll love our services. But if, for any reason, we’re not the perfect fit for your needs, rest assured—we’ve got your back. Simply request a refund, and we’ll refund 100% of your money for that episode.

We believe in keeping things clear and simple. That’s why our Money-Back Guarantee comes with just three straightforward conditions:

The Fine Print (a.k.a. The Rules):

  1. Timing Is Everything: Refunds must be requested within 30 days of the asset’s delivery by the verified account holder (that’s you!). Verification includes the security code provided at signup. Requests made after 30 days will not be eligible for a refund—no exceptions.

  2. Track It to Back It: Refund requests must be submitted via your PEO Client Portal support ticket system to ensure seamless tracking and verification. No ticket, no refund—simple as that.

  3. Unused Assets Only: The refunded asset must remain unused, both now and forever. Why? A refund means the asset is deemed unusable. If it’s not usable, it cannot be repurposed, uploaded, shared, or otherwise employed in any capacity after the refund is issued.

Why?

It’s about fairness and trust—two pillars of what we stand for. If you’re not satisfied, we make it right. But integrity means ensuring our work isn’t utilized without value exchanged.

It’s just that easy—and that fair.

Let’s make your podcast sound amazing, together!

13. Disclaimer

PEO is not responsible for delays caused by third-party platforms (e.g., Libsyn, Spotify). By using our services, you acknowledge and accept these terms.

For questions or concerns, please contact us.

© 2017 - 2023 - Podcast Editing Oasis
All Rights Reserved
Owned and operated by:
452 Impact, Inc. (DBA: Podcast Editing Oasis)

Providing Podcast Editing For:
Veterans - Churches - Businesses
RVers - Sports/News - Retirees
Charities - Police - Fire - Rescue